FAQ

What are MAKEN's main products?

MAKEN focuses on the R&D, manufacturing, and sales of high-quality POS commercial equipment and solutions. Our main products include: Cash Drawers, POS Stands, Self-service Kiosks & Customized Products

How can I obtain product specifications or user manuals?

You can download technical specifications directly from the product page on our website, or contact our technical support team for detailed documentation. Email: sales@maken.com

Which industries do your products serve?

Our products are widely used in retail, food & beverage, hospitality, healthcare, education, banking, and many other industries.

Do you support product customization?

Yes, MAKEN provides OEM/ODM customization services. We can deliver comprehensive custom solutions from design to functionality based on your brand requirements, functional needs, and application scenarios.

What is the Minimum Order Quantity (MOQ)?

MOQ varies by product and customization requirements. Standard products have lower MOQs (Cash Drawer: 200 units; Stand: 50 units; Kiosk: 10 units, etc.), while custom products require higher quantities. Please contact our sales team for specific information.

How are shipping costs calculated?

Shipping costs are calculated based on the following factors:
• Shipping method (sea/air/courier)
• Order weight and volume
• Destination country/region
• Expedited service or not
We will provide a shipping cost estimate together with your quote. Final shipping costs are subject to the actual quote from the logistics provider.

How do I request after-sales service?

You can request after-sales service by:
• Contacting your original sales or customer service representative
• Sending a request email to: sales@maken.com
• Calling our after-sales service hotline: +86-592-7116610
Please provide the product model, serial number, proof of purchase, and a description of the issue for faster processing.

搜索历史清除全部记录
最多显示8条历史搜索记录噢~
全部
  • 全部
  • 产品管理